Verint Systems is a global tech leader in Customer Experience (CX) automation. Using an AI-powered open platform, to help large enterprises (including over 80 Fortune 100 companies) enhance customer service, boost efficiency and cut costs through automation, particularly in contact centres and digital channels.
Project Overview: Verint's largest customer event series, Engage EMEA.
Brief: Create a compelling creative theme that engages audiences with the thought process that AI adoption and CX automation can be commercially game changing solutions. Scaleable across all creative assets for the EMEA flagship event in the UK, and across 4 further 'on the road' events throughout the year.
Design Process: Abstract texture experimentation. Stage design with mock ups and technical drawings.
Success Metrics: $75m pipeline in the room, 130 customers in attendance including Sky, BT and DHL.
Project Overview: Customer advocacy programme annual customer awards event, The Gherkin, London.
Brief: To create a vibrant, interesting and engaging awards creative celebrating customer stories. Whimsical theme, taking inspiration from enchanted story telling and gathering around a campfire to share experiences. Comprising of a master feature graphic, textures and new logo to be scaleable across all deliverables for the event.
Design Process: Creative mood boards experimenting with tone, off-brand typography, colour and imagery.
Success Metrics: Record number of high attendance, improved drop-off rate from previous events.
Customer awards logo and theme design, celebrating advocacy with Verint's enchanted customer story book.
Customer awards ceremony held at The Gherkin, London.
Project Overview: Annual internal Sales Kick-Off events.
Brief: Create inspiring imagery and creatives for the event based on the theme. 'Next level'. Assets to support include stage, pull up banners, lanyards, and email.
Stage and pull up banner design. Keynote Nic Hamilton, brother of Formula 1 world champion Lewis Hamilton.
Project Overview: Attendance at LEAP - the world's most attended tech event. Riyadh, Saudi Arabia.
Brief: Produce creatives to support all campaign activity including email, landing page, social and stand design. The result should support awareness of Verint bots, a new core product series. Other campaign objectives include supporting attendance and generation of meetings and opportunities in an emerging region.
Design Process: Event stand mock up. Creation of scaleable base imagery, adapted to suit all assets.
